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THE MOORGATE FINANCIAL SERVICES CHARTER

OUR COMMITMENT TO YOU

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  • We will always fully explain the service that we provide and the true cost, benefits and consequence of any product or service we recommend to you.

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  • We will ask relevant questions that will enable us to fully understand your circumstances, needs and budget.

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  • Your personal information will be treated in the strictest confidence at all times.

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  • We will strive to make strong relationships with product providers to ensure they mirror our commitment to you.

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  • We will always explain the paperwork to you in plain English and support our advice with easy to comprehend documentation, presented to you at the right time.

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  • We aim to fully discuss the right products and/or service to meet your short and long term needs.

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  • Where we charge a fee for our services we promise that it will be reasonable and justifiable.

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  • We will always strive to give you the best advice.

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  • If you are unhappy with the service we provide we will take your complaint seriously and attempt to resolve the matter to your complete satisfaction.

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Moorgate Financial Services

 

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

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The Financial Conduct Authority do not regulate some forms of buy to let mortgages.

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Our typical fee for new clients is £495. However, for the following complex transactions our fee will £595. 


•    Debt consolidation
•    Significant adverse credit history
•    Shared ownership
•    Corporate Buy-to-Let
•    Right to Buy
•    Later life borrowing


Our fees for existing clients are:


Product transfer with existing lender - £50
Further advance with existing lender - £195
Remortgage to new lender - £195
New property purchase - £395

The fee is payable on issue of a formal mortgage offer.

 

 

 

 

There may be a fee for mortgage advice. The actual amount will depend upon your circumstances but we estimate it to be £495. We do not charge any upfront fees and where a fee is to be charged this would only be payable once a formal offer of mortgage has been issued by a lender.

 

Moorgate Financial Services is an appointed representative of PRIMIS Mortgage Network, a trading name of Personal Touch Financial Services Ltd. Personal Touch Financial Services Ltd is authorised and regulated by the Financial Conduct Authority.

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Moorgate Financial Services is entered on the FCA register (www.fca.org.uk). Firm Reference Number 461184.

 

Data Protection Registration Number: Z8088045 | Consumer Credit License Number: 557366

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The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK

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For details of our complaints process please click HERE

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© 2019 Moorgate Financial Services - all rights reserved

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